FAQ

Account Creation and Verification

How do I register? Simply click the “Register” button and fill out the required information. Verification will be needed to activate your account fully.

What documents are needed for verification? Government-issued ID and proof of address.

Is verification secure? Yes, your data is encrypted and stored securely.

Can I update my registration info? Yes, you may update details from your account settings.

Can I open multiple accounts? No. Only one account per individual is permitted.

Deposits and Withdrawals

What payment methods do you accept? We support credit/debit cards, e-wallets, and bank transfers.

How fast are withdrawals processed? Typically within 24-72 hours.

Are there fees for withdrawals? There may be nominal fees based on the provider.

How do I set withdrawal limits? This can be set under “Responsible Gambling” tools.

Bonuses and Promotions

What kinds of bonuses are offered? Welcome bonuses, free spins, reload bonuses, and VIP rewards.

Are there wagering requirements? Yes, usually between 20x and 40x, depending on the promotion.

Game Information

Are your games fair? Yes, all games use certified RNGs.

Can I try games for free? Yes, most games have a demo version.

Technical and Responsible Gambling

What should I do if a game crashes? Log out and log back in. Progress is usually saved.

How do I self-exclude? Navigate to your account and select the self-exclusion option.